How Bassem Labs collects, uses, and safeguards your information across our mobile app and web platform — written plainly, for the schools and families who trust us with student data.
Bassem Labs Inc. ("we," "our," or "us") operates the Bassem Labs mobile application and web platform (collectively, the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.
By using the Service, you agree to the collection and use of information in accordance with this policy.
When you register for an account, we may collect:
When you use our Service, we automatically collect:
We use the collected information to:
We do not sell your personal information. We share data only with the parties below, and only as needed to run the Service.
We implement industry-standard security measures to protect your information, including:
Our Service is used by educational institutions to manage student information. Student data is collected and processed on behalf of schools in compliance with applicable education privacy laws, including FERPA (Family Educational Rights and Privacy Act) and COPPA (Children's Online Privacy Protection Act) where applicable. Parents and guardians can access and manage their children's information through the Service.
Depending on your location, you may have the right to:
To exercise these rights, please contact us at the email address below.
We retain your information for as long as your account is active or as needed to provide the Service. Educational records are retained according to school policies and applicable laws. You may request deletion of your account at any time, subject to any legal retention requirements.
With your consent, we send push notifications about important updates such as attendance alerts, invoice reminders, and school announcements. You can disable push notifications at any time through your device settings or within the app.
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Where changes are material, we will provide additional notice — for example, by emailing account administrators — before they take effect. Continued use of the Service after changes constitutes acceptance of the updated policy.
Every published version remains available in full above. Earlier wording is also preserved in our version control history.
We use Cloudflare Web Analytics on our public marketing website to understand aggregate visits, page views, referring websites and page performance. These reports help us improve the website.
Cloudflare Web Analytics does not use analytics cookies, browser storage or fingerprinting to track individuals or create visitor profiles. We do not send contact form contents to this analytics service. Website visits do not confirm that a contact request was received or that someone became a customer.
This analytics description applies to the public marketing website at bassemlabs.com and www.bassemlabs.com. Other services, including the school application and reCAPTCHA used by contact forms, serve separate purposes and may use cookies or other storage. See Cloudflare Web Analytics for more information.
If you have any questions about this Privacy Policy or our data practices, please reach out — we're happy to help.
Questions about your data, this policy, or a request to exercise your rights? Send us a message and we'll get back to you.
Thanks — we'll get back to you at the email you provided.
