Privacy Policy

Bassem Labs Inc. ("we," "our," or "us") operates the Bassem Labs mobile application and web platform (collectively, the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

By using the Service, you agree to the collection and use of information in accordance with this policy.

2.1 Personal Information

When you register for an account, we may collect:

• Name and contact information (email address, phone number)
• Account credentials (encrypted)
• Student and family information as provided by schools
• Payment information (processed securely through Stripe)

2.2 Automatically Collected Information

When you use our Service, we automatically collect:

• Device information (device type, operating system)
• Usage data (features accessed, time spent)
• Push notification tokens (for delivering notifications)

We use the collected information to:

• Provide and maintain the Service
• Process payments and manage invoices
• Send notifications about attendance, grades, and school announcements
• Communicate with you about your account or the Service
• Improve and personalize your experience
• Comply with legal obligations

We implement industry-standard security measures to protect your information, including:

• Encryption of data in transit and at rest
• Secure authentication using Firebase Authentication
• Regular security audits and monitoring
• Access controls and employee training

Our Service is used by educational institutions to manage student information. Student data is collected and processed on behalf of schools in compliance with applicable education privacy laws, including FERPA (Family Educational Rights and Privacy Act) and COPPA (Children's Online Privacy Protection Act) where applicable. Parents and guardians can access and manage their children's information through the Service.

Depending on your location, you may have the right to:

To exercise these rights, please contact us at the email address below.

We retain your information for as long as your account is active or as needed to provide the Service. Educational records are retained according to school policies and applicable laws. You may request deletion of your account at any time, subject to any legal retention requirements.

With your consent, we send push notifications about important updates such as attendance alerts, invoice reminders, and school announcements. You can disable push notifications at any time through your device settings or within the app.

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Where changes are material, we will provide additional notice — for example, by emailing account administrators — before they take effect. Continued use of the Service after changes constitutes acceptance of the updated policy.

Version history

1. June 3, 2026 Clarified how we notify users of material changes to this policy. Current
2. May 19, 2026 Initial published version of the Privacy Policy. Read this version →

Every published version remains available in full above. Earlier wording is also preserved in our version control history.

If you have any questions about this Privacy Policy or our data practices, please reach out — we're happy to help.